Shipping policy

Thank you for supporting our small business! We’re committed to processing your order promptly. Orders are typically processed within 5-7 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive a tracking number once your order has shipped.

Order Processing and Accuracy

Due to the high volume of orders we handle each day, we’re unable to combine items from separate orders placed at different times. Each order will be packed and shipped individually to maintain accuracy and ensure timely delivery. We appreciate your understanding and encourage double-checking your cart before completing each purchase.

Domestic Shipping Rates and Estimates

Shipping charges are calculated and displayed at checkout. We strive to keep shipping rates low, and if we can ship your items for less than estimated, we’ll issue a shipping refund for the difference.

International Shipping

We’re excited to offer international shipping! Please note that shipping charges and estimated delivery times will be calculated and displayed at checkout based on your location. For international orders, you may be responsible for additional duties, taxes, and customs fees upon delivery. These charges are determined by your country’s customs policies and are not within our control. We recommend checking with your local customs office for more information on any additional fees that may apply.

Order Status and Tracking

When your order ships, you’ll receive an email notification with a tracking number. Please allow up to 48 hours for tracking information to become available. If you haven’t received your order within 5 days of receiving your shipping confirmation email, contact us at info@artshattered.com with your name and order number, and we’ll be happy to assist.

Refunds, Returns, and Exchanges

For more information, please refer to our Return Policy page. If you have additional questions, please don’t hesitate to reach out to us at info@artshattered.com.